Q: How can I view the status of my order?
A: Go to the Customer Service account information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: Shipping in most cases is free. Items under 150 lbs. are shipped via FedEx Ground to an home or business in the lower 48 United States for free. Items over 150 lbs. are shipped via truck lines and shipping for those items are free to a commercial address or only $75 to a home/farm address.
Q: If I can unload my shipment with my tractor or skid steer at my farm do I qualify for free shipping?
A: The trucking companies will charge us an additional $75 to $125 for residential farm delivery. To qualify for free shipping on items that weigh over 150 lbs., such as for
loader forks, please put your local feed, ag., or lumber yard's address in the shipping section.
Q: Can I track my shipment?
A: Yes! If your order is shipped via truck lines (items over 150 lbs.), we will email you the tracking info so you can track the delivery progress. Once you see the item, such as a
grapple rake, has made it to the destination trucking terminal feel free to call the trucking company so they will know you are ready to receive the shipment. If your order is shipped via FedEx Ground or another ground carrier, you will receive a tracking email directly from the carrier so you can track your order.
Q: Can I order over the phone?
A: Yes! We don't promote our phone number so we can keep our costs low and we pass those savings to you. That being said, we are more than happy to take your order over the phone. Please call us at 800-605-8241 for all of your
tractor pallet forks or skid steer attachments needs.
Q: Do you have a warranty on your items?
A: Yes,
We warranty our items are free from defects in material and workmanship for a period of 1 year from the date of sale. If a warranty claim arises we will replace parts, issue a partial refund or exchange an item. The course of action will be up to our sole discretion.
